21 Night Sleep Trial Policy & Mattress Care Tips
Mattress Home prioritizes your comfort and sleep, ensuring a satisfactory experience with our products. Below are the details of our Sleep Trial Policy and Mattress Care Tips.
21 Night Sleep Trial Policy
- Adjustment Period: 14 nights to adjust to the new mattress.
- Return/Exchange: One exchange or return per purchase within 21 days of delivery.
- Fees: 20% return processing charge and 200 GH₵ delivery fee.
- Applicability: Only for purchased mattresses.
- Inspection: Mattress will be inspected before refund or exchange.
- Exclusions: Damaged, stained, or contaminated mattresses cannot be returned or exchanged, including:
- Ripped fabric
- Unsanitary conditions
- Stains
- Damage caused by the customer
- Contamination with insects
Breaking in Your Mattress
- Let it breathe: Allow your new mattress to air out for a few hours before use.
- Apply pressure: Use weight (like a few books) on the mattress to help it settle in.
- Be patient: Give the mattress some time to fully adjust and reach its optimal comfort level.